FAQ

Processing and Shipping

All orders will be sent within 14 business days of ordering. The shipping time you see at checkout is the time it takes to arrive at your address once the item has been shipped.

Return Policy

We do not accept returns or exchanges because each product is handmade just for you! However, if you believe your item is defective or damaged, please contact us through our contact form, or send an email to info@monicascollective.com.

Sustainability Practices

At Monica's Collective, sustainability is our main focus. Here are some of our current sustainable practices:

• All materials are first sourced as recycled, remnant, deadstock, and scrap materials before buying new
• All fabric waste is saved for future projects, making all apparel zero-waste products
• We never design single-use items. All products can be reused countless times, then can be recycled into something else when its lifespan is up! Stay updated with our blog posts for information on how to up-cycle old products!
• Shipping supplies are 100% recyclable and biodegradable.
• We always avoid toxic unnatural dyes or coloring in our products.
  
• All designs are drafted with the intention of avoid trendiness. We believe our designs are timeless, and can be used until they are 100% worn out.